Privacy Policy

1. Preamble The protection of your personal data is at the heart of our concerns. Béatrice Querette EI is committed to treating your information with the same care and demand for transparency that we apply to the production of our honey.

2. Who collects your data? The data controller is: Béatrice Querette EI - Contact email address: contact@beatriceprovence.com

3. What data do we collect and when? We collect only the information strictly necessary when you contact us via the website or by email to express your interest or place an order. The data concerned are:

• Your identity (surname, first name).

• Your contact details (email address, phone number).

• Your delivery details (postal address).

4. For what reasons do we use your data? Your data is used exclusively for:

• Order management: Exchanges regarding your request, sending the secure payment link, preparation and shipment of your Presentation Case.

• Customer relations: Answering your questions and ensuring delivery tracking.

• Information (if consented): Keeping you informed about the brand's news.

5. Who has access to your data? Your data is never sold to third parties. It is only transmitted to the service provider essential for the execution of your order, La Poste:

• Payment: Your financial transactions are managed by the secure platform Stripe. We never have access to your credit card numbers.

• Delivery: Your address is transmitted to the carrier in charge of delivering to you, La Poste.

• Hosting: Our site is hosted by Hostinger, which ensures the technical security of the data.

6. Your Rights In accordance with the GDPR, you have a right of access, rectification, and deletion of your personal data. To exercise this right, simply send us an email at: contact@beatriceprovence.com.

7. Cookies Our site uses technical cookies necessary for its proper functioning. You have the possibility to manage your preferences via the information banner upon your arrival on the site.