General Terms & Conditions of Sale

1. Object and Scope

These conditions govern the sales of products (presentation cases) made by Béatrice Querette EI (hereinafter "the Vendor") to any natural or legal person (hereinafter "the Client"). They apply to all orders placed following contact made on the website or by email. Payment of the order via the secure link constitutes unreserved acceptance of these General Terms and Conditions of Sale.

2. Products and Availability

The products offered are those presented on the site, subject to stock availability (confidential production limited to 100 numbered copies with Certificate of Authenticity). Each Presentation Case is described with the greatest accuracy.

3. Price

Prices are indicated in Euros (€) including all taxes. Shipping costs are calculated and clearly indicated to the Client before the payment link is sent, depending on the delivery address and the weight of the order.

4. Order and Payment Process

The sale follows the following process:

1. The Client expresses the wish to acquire a Presentation Case via the contact form or by email.

2. The Vendor confirms availability and sends a summary including shipping costs.

3. The Vendor sends a secure payment link (via the Stripe platform).

4. The order is considered validated and final upon receipt of full payment. The Vendor reserves the right to refuse any order in the event of a prior payment dispute or stock shortage.

5. Delivery

Products are delivered to the address indicated by the Client when placing the order. The Vendor undertakes to ship orders in April 2026. Transport risks are transferred to the Client at the moment of physical receipt of the products. It is the Client's responsibility to check the condition of the package upon arrival and to issue reservations with the carrier if necessary.

6. Right of Withdrawal and Returns

In accordance with Article L.221-18 of the Consumer Code, the Client has a period of 14 days from receipt of the order to exercise their right of withdrawal. Important Exception: In accordance with Article L.221-28 of the Consumer Code, for reasons of hygiene and health protection, the right of withdrawal cannot be exercised if the products have been opened, unsealed, or used by the Client after delivery. Return costs are the responsibility of the Client. Reimbursement (excluding return costs) will be made via the same payment method as used for the order.

7. Legal Guarantees

The products benefit from the legal guarantee of conformity and the guarantee against hidden defects, allowing the Client to return delivered products that are defective or non-compliant.

8. Governing Law

These General Terms and Conditions of Sale are subject to French law. In the event of a dispute, an amicable solution will be sought before any legal action.